Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within [1–2 business days] after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days — we'll notify you via email if there will be a significant delay.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
┌───────────────────┬─────────────────────────┬────────────────────────┐
│ Shipping Method │ Estimated Delivery Time │ Cost │
├───────────────────┼─────────────────────────┼────────────────────────┤
│ Standard Shipping │ [3–7 business days] │ Calculated at checkout │
├───────────────────┼─────────────────────────┼────────────────────────┤
│ Express Shipping │ [1–3 business days] │ Calculated at checkout │
└───────────────────┴─────────────────────────┴────────────────────────┘
Delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [24 hours].
International Shipping
We currently ship to: [list countries/regions, e.g. "the EU, UK, and USA"]. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). International orders may be subject to import duties and taxes, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Damages
Paw & Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly at infostoreproduction@gmail.com to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Questions
If you have any questions about your shipment, please contact us at infostoreproduction@gmail.com.
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Fill in the processing time, rates, and shipping regions with your real numbers, then paste it into the Shipping policy row on the Policies page. Want me to also check what shipping rates/zones you already have configured in Settings → Shipping and delivery, so this reflects reality instead of placeholders?